PRODUCT DETAILS
Make the specification part of the conversation.
Clarify the grade, dimensions and quality requirements before discussing a proposal.
Be specific about the product
Food products may require a variety, grade, processing method and storage specification. Building materials may need dimensions, thickness, colour and surface finish.
Separate requirements from preferences
Identify the details that are essential and those you can discuss. This helps avoid comparing offers for different products.
Confirm how quality will be checked
Agree on the specification and any sample, testing or inspection requirements before a final agreement. Document availability needs to be checked for the actual product and destination.